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A-47, Sector-58, Noida (Delhi-NCR), Uttar Pradesh 201301

Assured Policy

At Yaantra, we are consistently involved in streamlining the online shopping process for our customers to enjoy hassle-free shopping from the comfort of their home. We do so by offering a wide range of Yaantra certified Refurbished smartphones across all brands along with robust after sales customer support to provide seamless experience on the platform. Yaantra Assured Policy covers all the aspects related to refunds, convenient payment options, payment security, product warranty, doorstep services, and easy return/refund/replacement policy.

12 Months Warranty

We strongly believe in adding value to customer's money and we ensure the same by offering them certified refurbished smartphones. All the smartphones go through 36 quality checks that cover all hardware and software parameters at our state-of-art refurbishment centers. The refurbished phones are backed with upto 12 months of warranty covering all functional defects that may occur during the warranty period. The warranty period is defined basis the product categorisation. All refurbished smartphones categorised under R1 or R2 category are backed with 12 months’ warranty, and all other smartphones which fall under R3 and R4 category are covered under 2 Months of warranty. Warranty period starts from the date of delivery of the product.

Doorstep Services

Retailers across the country can order smartphones in bulk and enjoy doorstep shipping. In case of any fault in the product post-delivery, it is picked from customer's place for no additional charges.

Exceptions for this Policy

Yaantra may decide to charge delivery charges to any specific category or all products. The cost of shipping charge is reflected on the check-out page of the application and included in the bill. Reverse pickup/re-delivery post repair is not chargeable under warranty period. In case a customer sends back the product to Yaantra for warranty services on Yaantra's request, the shipping charges will be revered to customer. However, if customer pro-actively sends the product to Yaantra, shipping charges need to be paid by customer.

Value for Money

Buying a refurbished smartphone is a smart choice because one gets to access the latest phones and latest technology at highly discounted price so why pay more for what's available at less! Refurbished phones at Yaantra go through multiple quality checks and are restored to their factory settings. Yaantra is a pioneer that deals in refurbished smartphones so whatever the phone is you can find it on Yaantra!

Contents inside the box.

(Note: No earphones are shipped with the product)

Refurb Brand Box

For R1 & R2 category:
Product comes with original Brand Adapter and charging cable. If the brand provides only cable for the device then the product will come with only charging cable.

For R3 & R4 category:
Product does not come with any brand/Yaantra Adaptor or charging cable

Yaantra Brand Box

For R1 & R2 category:
Product comes with Yaantra Adapter and charging cable.

For R3 & R4 category:
Product comes without charger

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